The Risks of Hiring a Caregiver Outside of an Agency

As seniors age, many choose to receive in-home care in order to remain in the comfort of their own homes. At Angels on Call Homecare, we understand the importance of providing high-quality, reliable care for seniors and their families. That’s why we strongly advise our clients to choose a caregiver from our agency rather than hiring independently. In this blog, we want to emphasize the risks involved when hiring a caregiver outside a trusted agency like Angels on Call in New York.

Unverifiable Qualifications or Certifications

When you hire an in-home caregiver on your own, it can be difficult to know if they are truly qualified to provide the care your loved one needs. However, when you choose a caregiver through our agency, you can rest assured that they have been thoroughly vetted and have the necessary qualifications and certifications to provide care. We conduct interviews and extensive background and reference checks to verify that our caregivers have the necessary certifications to provide the care your loved one needs. This ensures that the care provided is of the highest quality and that your loved one is in safe hands.

Uncertainty and Unreliability

One of the main benefits of hiring an in-home caregiver through our agency is the reliability of our caregivers. When you hire a caregiver on your own, they may not feel the same sense of responsibility to give notice when they can’t work. Our bonded and insured caregivers are required to give notice when they will be unavailable, such as when they are taking a vacation, this allows us to make arrangements for a replacement, ensuring that there will be no disruption to the care of your loved one. 

This also means that you can have peace of mind knowing that your loved one will always have a dedicated caregiver available to provide the care they need. Without the support system that a caregiver agency like Angels on Call provides, you could face a situation where the care your loved one depends on is suddenly and unexpectedly unavailable.

Lack of Direct Management

Another benefit of hiring an in-home caregiver through our agency is the level of oversight and management our staff provides that is absent from independent caregivers. Our caregivers are supervised by a manager who can provide guidance, continuous training, and support and address any issues that may arise, including fall prevention protocols and protections against abuse. This ensures that the care provided is of the highest quality and that any concerns are addressed promptly.

Using Long Term Care (LTC) Insurance

Hiring an in-home caregiver through our agency also means that you may be able to use your long-term care insurance to pay for their services. Many long-term care insurance policies require that an agency provide care, so choosing a caregiver from our agency ensures that you can use your insurance to pay for their services. Using a caregiver from outside of an agency could disqualify you from using LTC insurance, which can put a substantial financial strain on your family.

Lack of Professional Expertise to Evaluate Care Needs and Develop Patient-Centered Plans

Finally, our agency also has staff with professional expertise in care coordination and care planning. This means that we can help you understand your loved one’s care needs and develop a care plan that is tailored to their specific needs. Our staff has the professional expertise to evaluate the care needs and develop patient-centered care plans.

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In conclusion, hiring an in-home caregiver through Angels on Call Homecare provides a number of benefits, including the assurance that caregivers are qualified and certified, reliability, management and oversight, the ability to use long-term care insurance, and access to professional expertise in care coordination and care planning. We strongly advise our clients to choose a caregiver from our agency to ensure that their loved ones receive the highest quality of care. Contact us today to learn more!

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